🏢 Client Overview

• Company: L’Usine
• Industry: Food & Beverage – Café, Retail, and Lifestyle Concept
• Locations: Multiple branches in Ho Chi Minh City, Vietnam
• Employees: 100+

🔍 The Challenge

Legacy IT infrastructure causing operational inefficiencies, poor file access across locations, and increased administrative workload. L’Usine, a leading F&B lifestyle brand, operated with an aging on-premises IT setup:

• Local Active Directory for user management
• A File Server with manual backups and limited remote access
• No centralized device management or security compliance
• Heavy reliance on manual paperwork for operational workflows and approvals

As the company expanded with more locations and a growing digital presence, the existing infrastructure became a barrier—resulting in:

• Inconsistent IT support across stores
• Data fragmentation and slow document access
• Time-consuming onboarding and employee device setup
• Security risks due to lack of centralized controls

L’Usine needed a modern, secure, and scalable solution that could support daily operations and future growth.

🚀 The Solution – Delivered by 1KTEK

1KTEK partnered with L’Usine to re-architect its IT infrastructure using a cloud-first strategy built on Microsoft 365 and Azure technologies. The project was executed in four key phases:

Microsoft Entra ID – Cloud Identity & Access Management

• Migrated all user accounts from on-prem AD to Microsoft Entra ID (Azure AD)
• Enabled Single Sign-On (SSO) across Microsoft apps and key business tools
• Applied Conditional Access and MFA to safeguard staff logins
• Reduced IT dependency through self-service password reset

Azure Files + SharePoint Online – Modern Document Management

• Replaced legacy file server with Azure Files + SharePoint structure
• Implemented department-level access control across marketing, HR, kitchen ops, and retail
• Allowed secure file access from any store or remote location
• Built-in versioning and backups improved file governance and traceability

Microsoft Intune – Unified Device Management for F&B Operations

• Enrolled all office and store laptops into Microsoft Intune
• Applied security policies across POS terminals, manager devices, and head office workstations
• Enabled remote wipe, auto-deployment, and configuration for new hires
• Streamlined IT response for troubleshooting and device provisioning

Microsoft Power Automate – Process Automation for Daily Workflows

• Automated purchase approvals, staff onboarding, and maintenance request forms
• Integrated workflows with Microsoft Forms, Outlook, and Teams
• Reduced paper-based processes across kitchen, HR, and operations
• Enabled real-time tracking of tasks and approvals across departments

Legacy Systems Retired

• Fully decommissioned on-prem Active Directory
• Retired outdated File Server and backup appliances
• Eliminated paper-based forms and spreadsheets used for daily store operations
• Reduced internal support tickets related to account setup and file access

📈 Business Impact

• ✔️ 60% faster employee onboarding across multiple locations
• ✔️ 80% reduction in manual paperwork
• ✔️ Improved security compliance for devices and data
• ✔️ Real-time access to files and reports across all branches
• ✔️ Centralized IT management—reducing maintenance workload and response time
• ✔️ Stronger operational resilience for a multi-location F&B brand

💬 Client Testimonial

“Working with 1KTEK helped us turn our IT from a limitation into a competitive advantage. The new system is more secure, more efficient, and makes our day-to-day work easier—whether you’re in the café, the office, or remote.”
– Head of Operations, L’Usine

☎️ Ready to Modernize Your F&B Operations?

Let 1KTEK help you eliminate outdated IT systems and embrace a secure, scalable cloud environment.
Contact us today for a customized digital transformation plan for your business.